Cassandra Thomas
400 Baker St. #205, San Francisco, CA 94117
415-531-6577 (m), 415-292-7792 (h)
greenurbanite@yahoo.com

Work Experience

6/01–6/02: Analyst, 6/02–2/04: Associate                        ICF Consulting, Global Economic Development Practice

Member of a six-person team involved in economic strategies both domestically and internationally.

§       Project management.

§       Wrote and prepared proposals.

§       Advised on institutional design in technology parks, research institutes, and incubators.

§       Performed market research and reporting focusing on ICT issues.

§       Assisted in development of marketing materials.

§       Conducted visioning sessions and cluster working groups.

 

1/00–2/01: Research Associate & Lab Technician             Giga Information Group, Web Site Scorecard Service

Member of a team that provided consulting services to measure the usability of clients’ Websites.

§       Developed and extended Web Site Scorecard methodology.

§       Followed current usability studies and trends, including new legislation that would affect clients.

§       Gathered and analyzed data on client sites then created reports and final presentations.

§       Specialty areas included accessibility issues, use of Internet technologies.

§       Specialty industries included government and health care issues.

 

4/99–12/99 Technical Support Specialist                                         Graphisoft Corporation, San Francisco, CA

Provided technical support to users of ArchiCAD, a 3-D CAD program.

§       Supported through phone and e-mail 7,000 architects using ArchiCAD 6.5 and below as well as related CAD and graphics products on PC and MAC.

§       Utilized knowledge of hardware, networking, and software.

 

6/98–4/99 Office Manager                                                                        TenFold Corporation, Foster City, CA

Managed Foster City location for enterprise solutions company while providing basic IS support.

§       Singularly responsible for day to day operations of 40 person office.

§       Ordered, tracked expenses, budgeted, shipped, and reception.

§       Provided basic system administration, including server maintenance and software and hardware installation.

§       Assisted Facilities Director in overseeing share offices, corporate-wide facilities, and hardware tracking.

 

3/97–6/98 Assistant Office Manager                                                          KMD Architects, San Francisco, CA

Assisted office manager/MIS director of 350 person architecture firm.

§       Managed physical and digital archive for company in Microsoft Access database.

§       Acted as software help desk.

§       Developed proposal to Operations Committee for Website redesign.

 

Volunteer

Data Analysis Intern, San Francisco Aids Foundation: Performs statistical analysis of data questionnaires
Assistant Project Manager, Virtual Terrain Project: Provides QA and customer support for open source GIS project

Education

B.A. Urban Studies, Stanford University, Stanford, CA

Continuing Education in Statistics, Spanish and Urban Design; UC/Berkeley, San Francisco, CA

 

Skills

Operating Systems: Windows 95/98/NT/2000, Linux, Mac OS 8.6

Web Servers: Apache (Basic)

Office Applications: Microsoft Office 2000/XP Power User (Word/Excel/PowerPoint/Access/Outlook)

Development Tools: Microsoft Visual C++ 6.0

Miscellaneous Applications: Adobe PhotoShop 6.0, Adobe PageMaker 6.5, 3D Studio Max 3.0, Arc/View 3.2, Arc GIS 8.2, Microsoft Project 98/2002, SAS 8.2

Web Page Creation Tools: Microsoft Front Page 98, Macromedia Home Site 6.0

Languages/Website Mark-up: Familiarity with C++, hand-coded HTML, JavaScript and CSS.